For Employee’s

1. What types of services can I offer on Emploi.com.ng?

Employees can offer services across various categories available on Emploi. We are continuously adding new services to our categories. If there is a particular service you believe will make a great category, you can contact Emploi customer support to suggest it.

2. Can I set my own prices for the services I offer?

Yes, employees have the flexibility to set prices for their services according to their service limits. Employee’s can also negotiate prices with employers in order to offer custom offers. It is important to set your prices in accordance with your skill levels in order to offer value for money to the employer.

3. Can an employer decide not to pay for a completed work?

Payments are secured through the platform’s escrow system, ensuring you receive payment upon successful job completion. However, ensure you deliver quality services as per the employer’s requirements. Failure to do so may result in the employer requesting for a refund.

4. Can I work for international employers on Emploi.com.ng?

Yes, employees can offer their services to both local and international employers. Prices are charged in Naira.

5. Are there any fees for using Emploi.com.ng as an employee?

Emploi charges a 10% transaction fee on the earnings from each completed job.

6. What happens if an employer requests to pay me outside the platform?

It is against Emploi.com.ng’s terms of service to take payment outside the platform, as this compromises security and violates platform policies. Your account may be banned immediately if you agree to accept payment from an employer outside of the Emploi platform.

7. How can I ensure my profile attracts more employers?

Employees are encouraged to maintain a complete and professional profile with a detailed description of skills and high-quality portfolio samples.

8. Can I receive tips or bonuses from employers?

Yes, employers can send tips or bonuses in addition to the agreed payment for exceptional work.

9. Is it possible to work on multiple projects at the same time?

Yes, employees can work on multiple projects simultaneously as long as they manage their workload efficiently.

10. Is there a minimum withdrawal amount?

Yes, the minimum withdrawal amount is ₦2,000.

11. When will I get paid for completed work?

Payment is released to you once the employer approves the completed work and marks the project as complete. The earned amount sits in your pending balance and is available for withdrawal after 3 days.

For Employer’s

1. Is Emploi.com.ng safe for hiring freelancers?

Yes, Emploi.com.ng ensures a secure platform with verified employees, escrow payments, and dispute resolution services.

2. What types of services can I hire for on Emploi.com.ng?

Employers can hire for a wide range of services, including graphic design, writing, programming, marketing, and more.

3. Can I trust the reviews and ratings on employees’ profiles?

Reviews and ratings are provided by verified employers who have worked with the employee, ensuring authenticity.

4. What happens if the employee delivers substandard work?

Employers can request revisions from employees, request to cancel an order or escalate the issue to Emploi’s support team for resolution.

5. Are there restrictions on the type of requests I can post?

Yes, requests must comply with Emploi.com.ng’s terms and conditions and Nigerian labor laws. Illegal or unethical job postings are prohibited.

6. Can I negotiate the price with employees?

Yes, employers can discuss project budgets with employees through the platform’s messaging system before hiring. Messaging the employee’s first before placing an order is considered as good practice.

7. Does Emploi.com.ng provide refunds if a project goes wrong?

Refunds may be issued depending on the case. Disputes are resolved in line with Emploi.com.ng’s refund policy.

8. What should I do if an employee requests to work outside the platform?

To ensure YOUR safety, security and compliance, it is strongly advised to keep all transactions and communications within the platform. Report an employee who asks you to make payment outside of the Emploi platform to the customer support team.

9. Can I hire international employees through Emploi.com.ng?

Emploi was created for Nigerian talents. These talents may be based within or outside Nigeria. However, only service providers with a Nigerian bank account can be hired and paid on Emploi.

10. What happens if an employee fails to respond after being hired?

Employers can report unresponsive employees, and Emploi’s support team will take appropriate action. Messaging the employee’s first before placing an order is considered as good practice.

11. Can I see employees’ previous work before hiring?

Yes, employers can review portfolios and work samples shared by employees on their profiles.